Archive for the ‘Altiris’ Category


I have just finished attending the Symantec Worldwide Technical Symposium and Partner Tech Engage (to give it it’s full name) and wanted to share a few thoughts and observations from the event (in no particular order).

Altiris IT Management Suite/Client Management Suite – the new v7.1 Silverlight-based console is great!!  The natural drag & drop interface controls that the dev team have come up with are so natural to use, and the console is so fast!  its a JOY to use!!  Deployment Solution 7.1 is finally ready for prime time – yes, you can start thinking about retiring that old 6.9x DS.  ITMS/CMS Version 7.1 is due for release in March 2011 (but is available in beta now).  (Remember that v7.1 is 64-bit only, so migration will always be to a new server running W2K8 R2, rather than an in-place upgrade.)

But what is in store beyond v7.1?  Symantec are gearing up for the move towards user centric computing (or the “consumerisation of IT”).  They understand the need for secure global access to all you info, anytime, any place, on any device, and are planning and developing with this in mind.  I think this is the right thing to be doing, and hope that it will put CMS in good stead in our fast-approaching multi-device multi-OS world (no longer will Windows be the one and only thing we are managing on a daily basis).

Data Loss Prevention – Data Insight is an amazing addition to DLP.  It collects and presents data on who is using what data, and when, within your environment.  This opens up the doors some incredible new insights into what data is important to your organisation – and most usefully – to whom.  It also can show what data is simply never being used – helping you identify potential candidates for data archiving.

Talking about backup and archiving, Symantec are building towards a very brave world of “Delete By Default”.  By this they mean, due to the share volumes of data that we will all be managing in the near future (think petabytes = common), we will have to be confident in deleting unrequired data, rather than the default action we take today – which is to keep everything “just in case”.  To aid in this direction, they are looking at including the data classification engine from Enterprise Vault into NetBackup, allowing classification based policies to be created.

Symantec also see cloud-based storage for enterprise off-site backups maturing in the coming year, and will be introducing products/services (in a partner-friendly model) into this market soon.  Other items on the NetBackup wish list include VM-auto Addition and IT Self Service.

On the Archiving front Symantec are building a SaaS version of EV for the Hosted Solutions division (ex-MessageLabs).  It will be focused on small business’ in its first release. 

I attended a couple of great lab sessions where Workflow Solution was put to great use automating processes that connected DLP with SEP and SEE.  End-to-end solutions were shown that used Workflow to gain approval to quarantine or delete bad files, automatically encrypt files that contained private/confidential data, and an automated workflow around a user requesting an exception override to a company DLP policy for a one-off file copy to a USB device.

Backup Exec – Managed Service Provider version coming in the next release.  This will allow MSPs to use a common management platform to manage multiple customer’s BE environments.

All in all it was a great conference which offered heaps of opportunities for learning.  Thanks Symantec!

Symantec is the First Vendor to Solve Windows 7 Migration Issues relating to Internet Explorer 6

Symantec has released a new option as part of our application virtualisation product to virtualise Internet Explorer 6.  Many customers have not been able to move to Windows 7 because of numerous dependencies on the older web browser.  Symantec’s approach enables side by side Internet Explorer v8 and v6 compatibility without the need for something has ‘heavy’ as MED-V. More importantly the solution offers a secure implementation that is invisible to the user.

Administrators can determine which applications should have access to the specific browser – eliminating use beyond specified programs.  End users are never prompted on which browser to use – the correct version automatically opens for them based on policy.  This option will help you move faster and more efficiently to Windows 7 without spending thousands if not millions on upgrading software in the near term.

Check out the video online at WEBINFORMANT.TV.

This new functionality is part of the SP6 update for Symantec Workspace Virtualisation v6.1 (the software formerly known as SVS).  Other new features include:

64-bit endpoint support – 64-bit Agents are now provided for several 64-bit endpoint operating systems, including Windows 7.

Office 2010 – You can now package, stream, and virtualise Office 2010.

Automatic application streaming by file association – Provisioned applications are streamed automatically when associated files are opened on the system.  For example, Adobe Reader can be streamed automatically the first time a PDF file is opened.

Streaming Dependent packages automatically – You can indicate that a package has a dependency on an application in another package.  When the package that contains the dependency is streamed, the package on which it depends is streamed automatically.

Symantec is just about to release the next version of their all-encompassing IT Management Suite, version 7.1.  There are many new features being delivered, so below we have picked out the Top Ten for you to be aware of.

Top 10 Things You Need to Know
With the upcoming launches of IT Management Suite 7.1, Client Management Suite 7.1, Server Management Suite 7.1, Asset Management Suite 7.1 and Mobile Management 7.0 SP2 there are a number of new capabilities that will help you run a more efficient and lean IT organisation.
Listed below is a high level summary of the Top 10 things to know:

1 Improved Management Interface
2 Streamlined Software Management
3 Simplified License Compliance
4 Advanced Analytics and Reporting
5 Process Driven End-User Experience
6 iPad and iPhone Support
7 Internet Explorer 6 Support on Windows 7
8 Migration and Deployment Enhancements
9 Enhanced Performance and Scalability
10 64-bit Management Support

The release notes for the beta release are here, along with links to the downloads: